Stop managing Information as Technology and manage it as Capital

In an article on 29 January we discussed the Rapid change in technology and slow change in IT. We are finally starting to wake up to the long-standing problems in the way we manage and deliver IT services.

IT has been operating as an exception since its introduction because the technology was so specialized. But now the technology is becoming more common. We have identified the CIO problem where one person does not have the natural aptitude to manage strategy, systems development, and technology operation. We need to split up IT to be managed effectively as capital, within the whole of enterprise capital.

R-pM separates information technology as capital to be supported and utilized

There are two important aspects to managing capital:

1. Managing capital creation, development, and support
2. Managing capital integration and utilization to produce results

Result-performance Management organizes information technology as capital to be developed and utilized. Learn more by clicking the banner to go to result-performance-management.com.

Information Technology is categorized to be developed and supported as capital

IT strategy must be blended in with the enterprise management strategy, not a separate solution, so strategic information system planning is management capital. Systems development must be integrated with the business development and systems processing must be integrated with business processing. Data describes the business, so system development, information processing, and data are business capital. Technology operation is part of our equipment and network solutions the same as our telephone network. So the enterprise service architecture, network, and equipment and operations are facility capital.

Information capital must be supported by the proper capabilities, and integrated and delivered to produce results

The highest-worth capital in Information Technology is the information, not the technology. We do not manage our information capital. Instead, we label it as “intangible assets”. Information capital must be managed as tangible assets by those with the ability to create and use the information. Data is business capital that requires knowledge and analysis to model and maintain. Knowledge requires human handling, learning, and development capabilities to manage and utilize, so knowledge is human capital. Records require financial and non-financial record-keeping expertise to support, so records are facility capital. Intelligence requires management research, analysis, and judgment, so intelligence is management capital.

Information capital must be integrated to produce results, so human knowledge, facility records, and management intelligence are integrated by result and performance solutions and accessed through business data to produce results and support solutions.

R-pM eliminates the CIO and IT problem by managing Information Technology as Information Capital

Isn’t it about time we get rid of the exception and manage our information and our technology, as we should, along with the rest of our capital?

The answer is Result-performance Management (R-pM) to organize and manage the enterprise business and information technology as capital utilized by the business to produce business results. To learn more about R-pM visit result-performance-management.com.

21^st Century Management eliminates 20^th century problems

Result-performance Management (R-pM) eliminates the information technology problem and other costly 20^th century problems. Slash overheads and costs, simplify business management, and boost competitive advantage through R-pM, the conventional method for 21^st Century Management.

Download your 21^st Century Management Manual today

Your 21^st Century Management Manual, The R-pM Toolkit, is available today and is under continual development to expand and refine 21^st Century Management. The R-pM Toolkit is offered at a nominal price to encourage wide use of R-pM. Get your R-pM Toolkit, and future updates, at result-performance-management.com.

This entry was posted on Wednesday, May 10th, 2006 at 17:13 and is filed under:
Forums: Administration and Capital Management, Processes and Information Systems, Business Change Methods
Topics: Business Capital, Information Capital Management, IT Organization and Delivery, Knowledge Capital Management, Records Management
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