Enterprises need a capability to manage their own business change
Corporations have problems because of improper change management
Over the past decade, we have participated in many new business change waves like business process reengineering (BPR), enterprise resource planning (ERP), customer relationship management (CRM), etc. Problems arose because we did not manage change properly. Consultants devised a new service “Change management” to straighten out the problems. Is this the answer, to create problems, and then hire consultants to fix them? Can we manage business change so that we don’t have the problems? What do we need to manage change within the enterprise?
Conventional business change is an upheaval rather than the routine
Why do we have change management problems? There are two basic reasons: our change is suppressed and accumulated until pressure builds and we have a major upheaval, and secondly because we do not manage our capital, including human capital, properly. We can get rid of change management problems by changing our organization and roles gradually each time we try to do new things or stop doing old things. We also must support, develop, and manage the utilization of all of our capital on a day-to-day basis.
Result-performance Management (R-pM) enables the enterprise and consultants to directly change the business.
Now, there is Result-performance Management (R-pM). R-pM employs one integrated method to organize and manage the business. R-pM organizes the business in terms of all results produced by the business and all performance solutions utilized. Business change is a matter of changing the capital utilized in performance to produce value in results. With R-pM the same managers are responsible for results and solutions in both operations and development.
The R-pM consulting model enables R-pM consultants to provide professional business change services in partnership with the enterprise for result value-added success. In this way R-pM takes the mystery out of business change and provides a strong foundation for change. Change management is not a separate service, change management is built in with every business change.
Learn the Basics of R-pM from articles under that category, or join the R-pM community to download information on R-pM to take the mystery out of business change.
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May 15th, 2006 at 15:26
[…] On 3 February 2006, in an article Enterprises need a capability to manage their own business change, we discussed the problems that arose because we do not manage change properly. Consultants devised a new service “Change Management” to straighten out the problems. We questioned whether this the answer, to create problems, and then hire consultants to fix them. […]