The Impact of R-pM on the Manager
Line Department Managers are the most important result managers
Are you a line department manager, responsible for contributing to enterprise revenues and profits? If you are, how to you define and organize the part of the business that you manage? What are the entities that you manage in your position? What are the entities you utilize to contribute to revenues and profits.
Most of you will answer based on the contrived structures that your enterprise has always used for organization and management. It is unlikely that you answered in terms of the actual business. You have much to gain by understanding the actual business that you are managing.
Result-performance Management (R-pM) organizes the business for 21st century management
The means to understand the actual business that you manage is through Result-performance Management (R-pM). Your business is defined by only two entities:
- Results: The economic outputs that create the value from your business
- Performance Solutions: The capital consumed in performance to generate the costs incurred by your business to produce result value
These are the only two entities that you need to manage to manage your business. Planning. gathering information, and managing other entities like activities, tasks, functions, positions, etc. diverts your time away from managing the business.
The 20th century enterprise has never managed the business
The dilema that you face is that your enterprise has never managed the business. Some of the results you produce may be defined as separate entities like product, sales order, invoice, revenue, etc. But, these entities are descriptors for a basic item that may be part of a number of results. The sales order may be a part of the order received, order fillable, order delayed, order fulfilled, etc.
Results are the economic outputs that can be counted and measured that you and the human capital working under you must produce, and that you must manage. You have one set of results that you are responsible for. Some results may be completed and new results may be added. Most of these results likely are not defined today, but they are part of your business.
Your business also includes your capabilities, the capabilities of those you manage, the processes you follow, the information you use, and other performance solutions you use. You might be identified as an employee and your office and equipment may be fixed assets or property. but likely most of the performance solutions you utilize are not defined and may be classified as “intangible assets”. The set of performance solutions you need to produce your results is likely not defined or managed. Some capital like human resources and equipment may be administered, but there is no responsibility to provide the performance solutions you need to produce high value quality results.
R-pM provides the solutions needed to produce value-quality results
R-pM enables you to focus on producing results. Uneeded or low-value results are discontinued. You know the results you are responsible for and the performance solutions that you use. Your performance solutions are supported as capital . A performance manager is responsible to provide the solutions you need to produce results. You will have a wider span of result responsiblility and specific goals to achieve. you and those who want your results produced will be able to evaluate the result and know the cost of producing the result. This helps you understand the value you add and your worth as human capital.
R-pM provides the environment to increase capital worth
The information you use to manage will focus on the results produced and the performance solutions utilized. Other information not related to your business can be discontinued. but will have the support to carry out the responsibility.
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