The rapid change in Information Technology and slow change in IT
Information technology is changing faster than the management of information technology
Before information technology, all business capital was managed together as organization, process, and data capital. When computers were introduced, data processing presented a technical challenge, so we separated it from business processing. We followed this road, until we ended up with today’s Corporate IT Departments.
We are finally starting to wake up to the long-standing problems in the way we manage and deliver IT services. What is the role of IT? Should IT utilization stop at availability and service levels? We hear about problems aligning business and IT. What is the IT responsibility for system utilization for business improvement? Can CIOs and IT effectively handle their roles in enterprise strategy, information management, technology, facility operation, human management, and business?
Information technology is now commonplace as corporate capital
IT has been operating as an exception since its introduction because the technology was so specialized. But now the technology is becoming more common and less specialized. The exception that used to apply scarce needed skills is now an empire that often creates extra interfaces, prevents coordination, inflicts delays, and propagates the image of exclusivity.
Use R-pM for proper management of the implementation and processing of information systems and other information capital
Result-performance management enables you to properly organize and manage your business processes and information technology. Management consultants can employ R-pM to improve information technology and business process management consulting. This is discussed further under the category Processes and Information Systems. Gain an introduction to R-pM from articles under Learn the Basics of R-pM or click the R-pm Banner to download information on R-pM.
