by pl?dys

The set of thoughts, tools, and techniques that deal with business processes, known in small as Business Process Management (BPM), has been around for a couple of decades. Even though forward-thinking professionals in business and IT recognize the importance of BPM, it does not get the mainstream attention it deserves.

Large-scale ERP and client/server implementations absorb the attention of IT departments and distract the innovators. The underestimation of the importance of integration in connecting end-to-end business processes, coupled with proprietary application architectures, continues to make it hard to realize the promise of BPM.

In the last couple of years, there has been an increasing recognition of the role played by integration, enterprise service-oriented architecture, and mature process management platform in making agile business processes that confer competitive advantages.

Companies are realizing that functional excellence and product commoditization are not sufficient to ensure customer centricity and innovation. Visionary executives consider the set of integrated capabilities that deal with the full lifecycle of business processes as the key to an accelerated evolution towards process maturity.

Two of the major roadblocks to adopting and implementing BPM are the lack of understanding of Business Process Management Software, and not knowing how to get started. Understanding and implementing need not be sequential activities. It is critical to get started with BPM, since adoption and implementation will continuously enhance understanding.

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Most vital, companies that make a beginning will realize that BPM’s expense and risk are several orders of magnitude lower than traditional IT development. There are different entry points for BPM, ways of ramping up process initiatives, organizational and cultural challenges that BPM practitioners face, and the critical success factors for BPM.

In order to support both process improve¬ment and operational management, it is essential that the various capabilities of BPM form a set of cohesive tools for mod¬eling, analysis, workflow design, user-inter¬face design, governance, and metadata. A BPM platform that has a passionate integration infrastructure moves processes from design to automation with minimum code and manages their run-time infrastructure. This facilitates rapid implementation of process improvement projects.

Business processes originate with the cus¬tomer, traverse various functional depart¬ments of the company, and flow back to the customer. In this journey, the processes rely on both systems and people for han¬dling business transactions. To the extent these processes are successful in their goal of delivering value to the customer, they are essentially customer-centric value chains. BPM therefore deals with both pro¬cess improvement and operational excel¬lence. It plays a role in the various phases of project lifecycles (such as requirements gathering, modeling, analysis, design, im¬provement, development, and deploy¬ment), as well as in the post-project phases of processes (such as control, monitoring, maintenance, and management of busi¬ness processes).

A right BPM platform han¬dles not only the components of business engineering such as modeling and analysis, but also the components of software engi¬neering such as integration, connectivity to existing IT infrastructure through adapters, and enterprise-class middleware manage¬ment. Human-centric workflows that seam¬lessly integrate with system-centric pro¬cesses must support the role played by people in business processes.

BPM platform that has a passionate integration infrastructure moves processes from design to automation with minimum code and manages their run-time infrastructure. This facilitates rapid implementation of process improvement projects.

by Ken Lund

It’s vital for any business owner to keep personal and business finances separate. Whether you run a small company or you’re at the helm of a large public enterprise, it’s essential that you have dedicated financial resources for managing your business expenditure.

Business credit cards help company owners to control business cash flow, keep track of expenditure, and enable payments to be made anywhere in the world. They also lower the need to carry large amounts of cash or to use cheques, which can significantly lower the incidence of theft and fraud.

Explore the range of business credit cards offered by South Africa’s leading banks to find the one that is best suited to your company’s spending requirements. Alternatively, read on to find out more benefits, as well as tips on using a business credit card.

Why should I get a business credit card for my company?

Business credit cards have been designed to offer a convenient and safe payment solution for all company expenses. They effectively separate personal and business expenditure, and consolidate all business payments into a single monthly statement. This gives an instant, clear overview of what has been spent each month, and can also be used for tax and reporting purposes.

Having a business credit card also ensures that you, your business partners or your employees are able to pay for business-correlated expenses anywhere in South Africa or abroad. They enable business owners to track company spending, pay suppliers promptly and benefit from a range of value-added extras, such as interest-free periods, free travel insurance and loyalty benefits.

The latest chip and PIN technology also ensures that only employees who have been issued with the credit card’s PIN number can use the card. This makes it simpler than ever to monitor spending, and also virtually eliminates the risk of fraud.

For many company owners, the most appealing benefit of business credit cards is that accommodation, flights and car rentals can be booked (and paid for) surrounded by a matter of minutes, and frequent flyer miles can provide significant cost savings. Some business credit cards even offer rewards for frequent spending, making them a far more attractive payment option than cash or cheques.

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Tips for using business credit cards

Once you have a business credit card in your company’s possession, there are a few steps you can take to ensure that it is used as efficiently as possible:

Get the most out of the interest-free period: By making your buys all through the early part of your card statement cycle, you can avoid paying interest on buys for as long as possible, often for up to 55 days. This applies as long as you settle your outstanding balance in full previous to your next payment is due. This could save your business significant amounts of interest each month, particularly if you are used to running your business from an overdraft. More importantly, your cash flow gets a boost, to the extent that you may even be able to get paid by your clients previous to you need to pay your card balance.
Use payment flexibility to your advantage: If the option is unfilled on your business credit card, use the budget facility to repay larger buys (for example a new laptop) in instalments to make business expenditure more manageable. Similarly, if you do have the option to revolve your balance, you can make large buys and repay them on terms that are convenient to you, without complicated loan applications from your bank. Just ensure that you comply with minimum payment criteria, and that you are comfortable with the interest rate!
Apply for supplementary cards for other users: Many banks offer free supplementary business credit cards for another person (such as a business partner or employee), making it simpler for them to spend on behalf of the company.  This is really of benefit to you, because you will be able to see what’s been spent on your monthly statement, giving you greater control and visibility of your expenditure.
Choose a rewards credit card for your business, and earn valuable rewards for frequent spending, such as frequent flyer miles, discounts or shopping vouchers.  These rewards can add directly to your bottomline if they are used to off-set business or travel expenses.
Get the most out of your monthly statements: Look out for a business credit card that offers electronic statements, particularly if they include data files with all your transactions. These data files can be a very powerful tool, because they can usually be imported into software like Microsoft Excel and then further manipulated to provide you with detailed reporting and analysis of your expenditure patterns.
Choose your amount of personal exposure: Business credit cards help you to establish your business’s credit history. By paying your outstanding balances promptly and in full, your company will earn a excellent credit reputation, making it simpler and cheaper to secure commercial loans. Some banks offer different products to cater for your financial liability needs. In most cases, the business credit card will be issued to your business, and you will be required to submit financial statements and other business-correlated documentation. But, it might also be possible to get a business credit card issued to you in your personal capacity as the business owner. These cards are generally simpler to apply for. Both options have advantages and disadvantages – so make sure you know the differences!

Applying for a business credit card

Just like with personal credit cards, you can find, compare and sometimes even apply for business credit cards online.

Explore the range of South African business credit cards unfilled, and then apply online for the credit card that best matches your business spending requirements.

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by Oogwave Inc

In today’s world, people need software for each and every activity they perform. A quite well-known   statement “Necessity is the mother of invention” is proved right everyday when any new application is launched. Savvy people are trying to make their lives better and smarter. Project management (PM) tools are one such effort which is done to lower the human efforts in managing and completing business project. Project management tools are in demand by small, mid as well as large size enterprises. These management tools can be helpful to accomplish any task or project successfully; it can be a new application development, adjust existing application, business presentation,product marketing,etc.

Project management tool is really a software which is used to monitor and operate project undertaken. Such tools make the process of accessing necessary information, sharing information and making reports simple. Looking at the demand many companies have introduced project management tools. Few of them are also offering business intelligence (BI) tools. There is a small difference between project management tool and business intelligence tool and the difference is direct interaction with the clients and suppliers of an establishment.

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BI tool gathers and analyses information from the diligence you’re involved in whereas management tool just do not collect market information. Management tool is used to manage and store project data unfilled in the establishment. But, to improvise business performance, BI tool can be used in conjunction with project management tool. But how can you choose the appropriate software for your establishment? An incorrect choice may lead your establishment to losses instead of profits thus consider the following tips which may be useful for you while project management software selection.

Right choice of tool suits your business needs but it is people who are eventually responsible for the success of your project thus managers or leaders should make effective communication with the members. This way they can develop their trust on each other.

Previous to ordering project management software, an establishment should have well established process.PM tools are used to lower the human efforts.

In market, you will find management softwares with different functionality. You do not need all features or functionality for your establishment thus first of all define your requirements. Choose the budget for PM tool and find out how many people are participating in application usage. If you’re in house IT department is not able to install the management software, question the seller to if they can install it for you.

While conducting your research for PM tool, make a list of features every company is offering. Then compare the features offered by different companies. In general the software should provide features like project resource allocation and sharing management, employee dashboard, security of data, regular updates on projects and other tasks, report foundation, sending alert when performance standard or project deadlines not met.Every project management software follows separate judgment thus the seller should be providing training conference on how to use software. The PM tool should be user friendly so that each employee can get handy to use it. Many software development companies provide online and offline demonstration of PM tool to explore its features and functionality.

The last but most vital point is PM tool should be able to incorporate your business expansion in terms of employee strength and projects volume.

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by Wonderlane

Business process management (BPM) tools are being used more in the financial diligence and three questions should be answered regarding their implementation: What are these tools? Who can use them? and perhaps most importantly, Why should financial institutions (FIs) use them?

What are BPM tools?

Business process management tools are software tools used to empower business users and give them more control over decisioning criteria. For financial institutions, these tools allow the end user to make attributes, adjust and administer credit policy, manage strategic business management processes, all with greater efficiency.

Who can use BPM tools?

These tools can be used by any institution that uses a business process management system, regardless of diligence. In the financial diligence, end business users can use these tools to adjust criteria. The beauty of BPM tools comes when small changes need to be made. No longer will the IT department be bogged down with voluminous amounts of custom coding that could take months to implement, but those on the business side can quickly and easily use the platform to make simple changes in a matter of minutes. Because of the infrastructure of the software, the end user can make these changes without adversely affecting the platform because all changes made are surrounded by a pretested range.

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Why should BPMs be used?

With business process management tools, business users are able to take advantage of more flexibility and control over individual steps in the origination process. This is advantageous because FIs can quickly respond to the changes in consumer behavior and the external environment by implementing changes quickly because of their independence from hand brainwashing. This decreases the impact of a negative market shifts and puts them ahead of their competition that still uses legacy software requiring vast amounts of custom coding.

Overall, business process management tools are used to increase flexibility and control of origination processes for financial institutions. Modern systems offer the advantage of being able to be modified by end business users easily without concern of disrupting the system. These tools function independently of the IT department and allow institutions to respond in realtime, giving them the advantage of keeping up with current consumer behavior and responding to changes in the market proactively.

HiTech Hospital Management System Program is a very powerful tool for patient management, pathology reporting, attendance or payroll and Accounting. The program has got powerful features to take care of all requirements of a Hospital or Tending Home. It serves as a complete hospital management system including accounting. The design of HiTech Hospital Management System is modular. The data from various modules flows in Accounts module and all your final reports are produced at a touch of a button. Being Window based HiTech Hospital Management System is in tune with the latest computer software technology and will be a long time companion to your profitable and efficient hospital.HiTech Web Portal Websites: www.HiTech-on-Web.com ** www.Accounts-on-Web.com ** www.e-trading.bz ** www.AccountingSoftware.bz ** www.OnlineAccounting.bz ** www.WebsiteDesign.bz ** www.SoftwareDevelopment.bz ** www.BusinessSoftware.tv ** www.BusinessAccounting.in ** www.FreeAccounting.in ** www.FreeAccountingSoftware.org ** www.FreeSoftware.US.Com ** www.Accounting.EU.Com ** www.HiTech.Firm.In ** www.Our-Planet.net ** www.CityAtLeisure.com ** www.HitechSoftware.tel ** www.HitechComputer.tel ** www.Share-Khazana.com ** www.Share-Khazana.Net ** www.Share-Khazana.Org ** www.Share-Khazana.Info ** www.Equity-Share-Treasure.com ** www.Equity-Share-Treasure.net ** www.Equity-Treasure.com ** www.Equity-Treasure.net ** www.IntradayShareTrading.Com ** www.MarginShareTrading.Com ** www.ShareTradingTipsIndia …
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by Chris Devers

Finding out which small business management software solution is right for your business can be a long road. The majority of companies that offer this will tell you that their product is the best on the market in order for you to sign up to their service. Whilst it can be very useful to take a look at marketing material for small business management software owners of businesses should know what features to look out for. Here are a few questions which will help owners and managers of small businesses to ascertain if a small business management software solution they are interested in is right for them:

• How many employees can be added to the application? If you are looking at software that will only allow for 10 or 20 employees there is small room for expansion. Instead look towards software that can handle up to 50 employees.
• Is the application web based? Small business management software that is web based has so many advantages over other types of software. It means that owners, managers and even employees can log on from anywhere with an internet connection and check information relating to the business or even carry out their role from another place.
• Do the features on the small business management software solution do everything your business needs them to? For example if you need a quoting and invoicing tool it has to have these as standard, similarly a business needs software with integrated calendars, document storage space, project plotting tools and reporting features to name but a few. Without these features a small business might need to pay for other applications, which is a waste of funds.
• Is the small business management software solution simple to use? If a new software package is hard to use and navigate around it can spell huge problems for a business. Not only will it take a disproportionate amount of time to train employees on how to use it, it may also be too clumsy to use effectively. It is surprising just how many businesses sign up for software that is incredibly hard to use and requires several hours worth of training per employee. To get the most from small business management software it should take around an hour for employees to get to grips with and from there they can build upon their knowledge.
• Can the software grow with your business? Whilst most businesses start off small there are a large number that do not stay small. With this in mind you need software that can handle a growing customer contacts database and will allow you to add employees as you hire them.
• Does the software offer you a free, no obligation trial? This is essential previous to you spend money signing up to any software application.

If the small business management software that you are interested in ticks all of these boxes you should reckon about taking up the trail offer. Then you can see what a difference it could make to your business.

netxolutions.com offers one of the markets best Social Media Management Solutions. Our social media marketing reaches Facebook, YouTube and Twitter. We also offer many extras and add-ons, making your online marketing campaign as efficiant as possible. Take a look at this video and visit your next Social Media Manager on http
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by CIMA gallery

In these days, business management software is must for every establishment rather huge or small. The businesses and manager carry out it for the business processes and practices efficiently.   The working will smooth by the use of right software. It is smooth in working to held maximum business processes. Businesses can easily take the benefits of this software and can achieve the beneficial consequences.

This software saves money in business.  This is the first profit of this software. Business management software has many applications to perform the business process. One application can perform different tasks. There are many small businesses which are not capable for the several different software applications.  Now I will discuss about the advantages of this software, this has many applications, by using only one applications, employee can do his work like development of projects, make quotes, make database in which it includes all the customer contacts and sharing of documents from one to another, these all tasks can easily implemented and executed by the help of this software.  So this thing is clear to see where money can be saved. The advantage of using this software is that it helps the manager and the project owner. They can track the progress of the project by the use of this software. This process is effectively executed. Due to this, it saves the time of owner in speaking with employees. So he can take his precious time to do anther tasks of the business processes. Manager can simply check the reputation of project so he can easily judge the performance of the employee. This software has fantastic flexibility. By this, Data sharing can easily carry out. This software can also used by the employee. They can easily do his job work at home. First of all, they have to register in the application of the software. Then they can easily do login on their profiles and can share documents from one employee to others by the help of this. Business management software has also ability to take many logins at the same time and to add more users in it. So I want to suggest all to take this software for their own benefits.

by vancouverfilmschool

With necessitate of time, every education courses have got some specific value in itself. Either computer oriented course or management programs holds equal importance in their respective field. The management programs are one of process to manage several projects correlated to organizations performance.  Management oriented course deals with long term improvement program of the company. It aims to provide a strategic aims to the relevant group. In compare to management project, a program is goal oriented plans, which is done looking on the bright future of the company. Whereas, project aims is to show immediate effects on the business of establishment. part time mba

The management programs courses teaches apprentice to achieve a desired outcome. It is a combination of small projects, which makes a platform of long term profit-making. The apprentice here gets lessons of managing his correlated establishment in the smooth flow of improvement. Thus its study aims at the technique of framing a base strategy to help the running of multiple projects surrounded by the company.  The program contains various objectives like governance, alignment, assurance, management, integration and finance. Governance means a structure to control operation and change to performance objectives. Alignment support a higher amount goal vision and objectives. Assurances verify and validate the program, ensuring adherence to standards and alignment with the vision. Finances track costs together with wider costs of administering the program.

In the present period of globalization, a management program has become most valuable concept for every company. Therefore various educational institutes have encouraged several wings of management programs. As advanced management programs includes latest concepts and tools to transforms executives into obligatory leaders whereas top management programs are the leader flagship’s foundation course. To deal with the accounts and financial plotting, financial management programs (FMP) is widely conducted in various educational houses. FMP courses develop leadership and analytical skills in its classroom training assignments.  FMP is two-year entry-amount programss, consist of four assignments. The assignments contain financial plotting, accounting, operation analysis, auditing, forecasting, cash management and commercial finance. FMP aims to provide continuous learning and development in the field of opportunities and career growth.

Such type of courses has added a valuable note to MBA Courses. The Master of Business Administration (MBA) is master’s degree course for business administration. It originated in the USA in 19th century to provide methodical approach to management. With the demand of course various universities started offering online executive MBA programs.  It is designed for those working classes who could not accommodate regular courses. The course contains various characteristics like learn innovative business tools, processes, and insights into leading organizations in the global economy, test new thoughts and classroom experience on the job immediately and learn from a diverse group of experienced and intelligent professionals, in a spirit of partnership.Self claimed, University18, is the first to launch India’s first Virtual Open Learning Platform in online executive MBA. In the mission quick economic growth, the government is giving enough space to bloom mba education. Thus various university and institutes is different programs of mba in india.  For more information on management programs log on to Indiaedumart.

by SS&SS

With the recovery still fragile and many finance or associated businesses continuing to find new business hard to come by, there has by no means been a better time to look at adding new products to your portfolio to replace those not doing so well. Many IFA’s, Mortgage Brokers, Solicitors, Claims Management Companies, Letting Agents and the like are starting to know the value of adding debt management solutions to their list of services unfilled to their clients.

Debt Management Solutions and debt help products can come in many forms and are designed to help clients suffering financial hardship and cannot afford to pay their debts. The thought is that if a client walks through your door and you cannot help with your existing portfolio of services, this would be something that may be offered to the client instead. Therefore the client is satisfied that at least they have been shown debt management solutions that can help, even though the product or service they originally were searching for was unavailable.

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Common examples of this are in the current mortgage and loan market. A client approaches the mortgage broker to obtain a new or re-mortgage, only to be told “no” due to credit rating problems, affordability issues, equity levels etc. The mortgage broker can then say, “I’m sorry that we couldn’t help but if you have a lot of debt then here are some debt management solutions instead…” In parallel, a person who maybe looking for a loan, whether it be a payday loan, unsecured loan or secured loan, may well be twisted down by the broker for similar reasons. The broker could then offer debt management solutions as an alternative.

The fantastic thing for the mortgage broker, loan broker, claims company or whoever is that if they use UK Money Solutions they will get paid top commissions for referring the client for debt management solutions.

UKMS have been working with introducers and affiliates for many years and know the value of successful partnerships with correlated businesses. UKMS pay top referral fees to introducers of

debt management solutions cases and also treats their clients with professionalism and respect. They will also take care of sourcing the right debt management solutions for clients so that the introducer does not need to worry about legislation or falling in line, even if to refer debt management solutions cases the referrer will need a convincing Consumer Credit License. UKMS have solicitors that can help with CCL applications so if you were considering referring cases then contact them today on 08000 748 059 to increase your revenues and maximise your profits! Or visit

www.ukms-introuducers.co.uk

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by Chris Pirillo

CRM software solutions are now as much as valuable for companies as capital and employees. With in the last 10 years or so CRM solutions have revolutionized business management practices and have surely contributed in designing today’s most successful marketing strategy in which customers are given supreme importance. The proposed growth of CRM diligence is 25% a year, mainly contributed by the increasing popularity of SaaS (Software as a Service). The SaaS software delivery model certainly enabled companies with limited capital and resources to make use of CRM softwares as much effectively as a large corporation.

If you are a business owner looking for CRM software, you have two options in front of you: On premise CRM and On Demand CRM. On premise CRM software is installable software just like any other computer software. The installation and configuration is a lengthy process and the clients have to spend money on software maintenance and database and network set-up. This type of software is also very costly to buy and require professionals to customize. On demand CRM software are best examples of SaaS. These software solutions are installed on remote servers, maintained by CRM vendors, which are accessed through internet. There is no cost of installation or maintenance, only cost involved is a monthly usage fee per user.

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The basic components of CRM software include a database for storing all or part of company information, a powerful algorithm which can perform multiple tasks with ease, one or more contact management mechanism and a user interference which is customized according to businesses. The database is updated with every user interaction, and it contains data about customers, products, accounts, employees, establishment and competitors arranged properly with respect to category, size, data and time.

Users communicate with the software through data encrypted pathways and retrieve information he/she wanted from the software. The most used contact management tool is MS Outlook, which enables users to communicate with customers, team-members and to share info and documents. The powerful algorithm is the thing which determines the functionality of the software and provides users reports, statistics, schedules, etc., and also enables them to plot and management various business correlated processes.

CRM software solutions help in business management by automating business processes. Today’s CRM solutions deal with nearly every aspect of business and they undertake processes such as workforce automation, customer service management, contact management, sales management, product management, company account management, marketing management, event management, business plotting, performance analysis, lead management, lead routing, and more.

But remember that not all CRM softwares offer same amount of support in business management. CRM software functionality differs considerably with vendors and with opted subscribing plans. Some CRM vendors offers full accessibility and features of their software for a constant fee, while others offer you various tires of services with various usage privileges for corresponding fees.

Group Consolidation & Management Reporting
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by norfolkdistrict

Businesses worldwide would need to automate their processes not only to cut costs but also to provide Customer Satisfaction which will be the eventual differentiator in a fiercely competitive environment. 

Unless you are from technical background, it can get dicey grasping the fundamentals involved under Business Process Management and how it can be beneficial for your establishment. This article touches the basics of Business process management in terms of what it is and how it can benefit an establishment.

Business process management (BPM) is a systematic approach to improving an establishment’s End to End performance. BPM activities seek to make business processes more effective, more efficient, and more capable of adapting to an ever-changing environment. BPM is a subset of infrastructure management, the administrative area of concern dealing with maintenance and optimization of an establishment’s equipment and core operations.

BPM solutions can be broadly classified under 2 basic categories:
1) Front-Office BPM (FO-BPM) 
2) Back-Office BPM (BO-BPM)

Under the IT service management plot of your establishment you need to define whether you want more human-centric workflow products (i.e. FO-BPM) or system-centric workflow products (i.e. BO-BPM). Different business life cycle will involve various combinations of the above two.

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BPM requires a clear understanding of the existing processes in an establishment that would be later on automated by implementing business service management strategy. Those organizations who want to automate processes, should initially take up any transactional process that requires the involvement of many people in a sequential (not compulsory) fashion with approvals and possible movement of paper from one desk to another.

Once an entire business process cycle is identified, it needs to be documented accurately with a certain beginning and an end. This is an vital step and often determines the success all through implementation stage. While the documentation can be done by any one, it is best that this be done by somebody who is thoroughly familiar with the process. At this point of time, the establishment could also take a choice on whether to automate the process as it is or to introduce improvements. (This is a fundamental difference with ERPs wherein changes are forced on to the establishment.) The documentation also needs to be structured, so as to answer questions that would come up all through implementation.  Drafting a flow chart would be an simple way to graphically represent the work flow, but various elements and choice points need to be visibly marked out and noted.

Once processes are broken into activities, each activity needs to be taken up in detail, major the ‘role’ that will carry out the proceedings, the ‘items’ that need to be captured in the activity, whether the data will be manually entered or electronically picked up. Some activities could be mandatory for the commencement of subsequent activities while some may not and some branches of a process may need to trigger exception reporting which cannot be foreseen in advance and might crop up all through implementation stage.

BPM thus in a nutshell means systematization of various manual time consuming repetitive processes into automated process using BPM software customized as per individual establishment needs and goals to lower time involved in work flow and improve overall efficiency by automating the same.

Benefits of Business Process Management

There are three key advantages that BPM can bring to the table:

1. Transparency
BPM makes a business process absolutely transparent, greatly improving visibility and efficiency. Bottlenecks can factually be seen, and removed. It can show where the most delays are occurring, and where is each transaction stuck as it passes from one stage to another.

2. Process refinement
The early configuration and design exercise coupled with the data that emerges after running processes for some time can allow refinement. This allows testing of application performance and application monitoring ensures improved efficiency in overall infrastructure management.

3. Centralization of Data
Data about each and every transaction is logged and can be retrieved as and when required. Therefore, it is possible to analyze accurately what happened. Referencing is also simpler as embedded searches allow for data to be picked up as required for study.

BPM leads to IT monitoring at different phases of business process cycle and makes better, quicker sub-processes which can trigger tremendous efficiency gains as the technology does much of the hard work.