Years of management problems because of our flawed definition of performance
Submitted by bcfc on August 26th, 2008
What does performance really mean?
Performance is one of the most widely used words in describing how the business is organized and managed. Therefore, it is very important to have a precise and usable definition of performance. How do you define performance? What is the definition put forward for your performance management methods or solutions? What does your dictionary say? Does the definition make sense? Are your key performance indicators actually performance indicators? Do your performance management structures actually manage performance? What is performance in our enterprise, and how should we define performance?
Both the activity of performance and the result of the performance are defined as performance
If you look up the definition of performance or performance management, you likely will see that performance defines not only the activity in execution of actions , but also the results accomplished by the activity as performance. Does this make sense? [more...]?
